About Us

When you are stranded on the road, you need an honest towing service you can count on. Our team is standing by to bring you the help you need quickly. Your safety and wellbeing come first with Merciful Towing!

Our Mission

Founded by first responders, Merciful Towing is seeking to change the face of towing through genuine care and honesty. We offer punctual and professional 24/7 roadside assistance, towing, and wrecker services to motorists in need. Our team is committed to providing compassionate customer care during tough moments on the roadside. In all things, we strive to be our best for our customers, which includes offering competitive pricing and utilizing the latest technology. When a car is broken down or in an accident, they need a hometown roadside hero. Join our team of heroes today!

Careers

Innovative

We are continually looking for opportunities to improve. Our team utilizes the latest technology and best practices for efficient towing. All our operators undergo ongoing training to keep them at their best for our customers.

Reassuring

Being stranded on the roadside is a scary and vulnerable place to be. As a company founded by first responders, we are experienced with emergencies on the road and can provide a calming presence. Our team always puts customer care first.

Responsive

In your time of need, we are standing by to help. We will dispatch a truck to your location right away, so you will not be left any longer in a dangerous place on the road.

Our values

Why Choose Us

advanced tools and technology

We use the latest advancements in towing equipment to ensure we deliver the best quality job in the most efficient way.

Community focused

We are deeply invested in our local community. Providing compassionate towing services is just one way that we care for our fellow neighbors.

Industry Leaders

We are setting the standards for excellence, service, safety, and efficiency in the towing industry. Our team is committed to being our best.

safety Comes First

Your safety is our first concern. As former first responders, we understand the dangers of the roadside, so we will make sure you are safe and then work quickly to help your vehicle.

clear Communication

Throughout the towing process, our team will keep you updated. We will follow your instructions on where to tow your vehicle, whether to your home or to your preferred mechanic.

reliable Operators

When you are on the roadside, you need a towing professional you can count on. Our operators show up when promised and complete each job with care.

our vision

Our Customers Should Feel Like Family — Our team delivers the genuine care we would want for our own families. In a customer’s toughest moments on the road, we want to be a source of compassion and encouragement. We strive to care for the customer first and then their car after.
Our Towing Services Should Be Continually Improved — Being the best requires continually seeking to improve. Our team stays up-to-date on the latest advancements in technology and towing methodology to help us grow. We will never become complacent and stuck in our ways.

Our Services Should Be Community-Centered — We are deeply rooted in this community, and we are always looking for ways to improve it. Providing quality towing services at a reasonable cost is just one way we can care for our fellow neighbors in the community. We believe that running our business honestly is one way that we can serve our community.
Our Jobs are Completed With Professionalism — We believe every person and job are equally important. Whether the job is big or small, our team gives the same level of attention and care.